Saturday, May 30, 2020

Developing a Coaching Culture Within Your Organisation

Developing a Coaching Culture Within Your Organisation There are considerable business benefits to developing a coaching culture within an organization as well as providing career progression opportunities for employees. Coaching targets high performance and improvement at work and usually focuses on specific skills and goals. To develop a coaching culture this approach becomes the basis of an on-going management style. It can result in higher employee engagement, improved communication, and increased innovation, as well as helping to attract, retain and develop top talent. A coaching culture will look different in every organization as it will be developed to complement the overall culture of the business, it’s history, values, and strategies. While the end results may look different, there are strategies and considerations to developing and sustaining a coaching culture which will be relevant to organizations of all sizes and sectors.   Start at the top Developing a coaching culture and sustaining it over time requires support, commitment, and buy-in from senior leaders. It’s worth considering not only if your senior leadership team has had training and experience in coaching others, but also if they have direct experience of being coached themselves? Experiencing the benefits of coaching first hand is the best way to fully appreciate the benefits it can bring. Through our Executive search division, we provide Executive coaching services as it supports senior team members in developing their thinking and producing realistic and effective strategies for them and their organization. Introducing Executive coaching could be an appropriate first step, adding the benefit of supporting leaders to shape business strategies as well as developing a leadership team dedicated to championing coaching within the organization. Equip managers with coaching skills While senior leadership support is integral, managers are well placed to embed coaching into day-to-day business life. Invest in supporting managers to develop coaching skills and empower them to adopt the approach of supporting team members to develop their own strategies rather than telling them what to do. Coaching can be used in one-to-ones, performance reviews, and day-to-day interaction to develop and progress talent. It can also be used to tackle any elements of poor performance, by coaching employees to understand and solve performance problems. The aim is to create an environment where coaching is used as the main method of management. An additional benefit of this approach is that managers will feel more equipped to coach team members through tasks. In turn, they will be encouraged to delegate more, freeing up their time for higher-level tasks as well as developing up-and-coming talent. Involve everyone in the journey Despite the logical approach of starting from the top, it’s still important to consider how everyone can be involved in developing a coaching culture from the outset. Maintain open communication with all employees about the process and ideas being put in place. Share the ambition to develop a coaching culture, explain how coaching works and how it will help them to fulfill their potential as well as bringing wider benefits to the business. If people don’t understand they could be resistant. They may feel that coaching is something being ‘done’ to them, rather than with them. It could be extremely confusing for team members if their manager suddenly starts responding differently to the communication style they’ve always known. The desired outcome is a collaborative approach to creating a culture in which every member of the organization recognizes the benefits of coaching, understands how to respond to coaching techniques and actively demonstrates coaching skills and behaviors themselves. Integrate coaching into inductions Including coaching within employee inductions not only reinforces a coaching culture from the outset, it can also have a huge impact on the effectiveness of the individual in their new role. We provide coaching for candidates we’ve placed into new organizations and it can really help them to explore the ways things work, build more effective relationships and prioritize task and actions to have a positive and immediate impact. Adopting a coaching approach to inductions helps to ensure the new colleague feels more involved. They share the responsibility for their own learning rather than feeling like they are waiting for information to be passed to them. Look for external coaching opportunities While the focus is on developing an internal coaching culture, opportunities for external coaching opportunities shouldn’t be overlooked. Coaching from outside of the business can further enhance a coaching culture by providing fresh perspectives, objectivity, and different experiences. Actively support and encourage employees to become part of any local business or industry networks which offer coaching opportunities. For example, many of the initiatives we’ve put in place to help support businesses in our region include career coaching and forums where like-minded professionals can get together to share experiences. This is because we recognize the critical role a wider support network can have in assisting ambitious individuals to reach their full potential, in turn helping to develop a wider talent pool for employers. Embed and reward Finally, consider how you can demonstrate an ongoing commitment to sustaining a coaching culture. Champion it within the organization’s values and business plans. Look for ways to reinforce the development of the culture you are working to achieve by recognizing and rewarding people’s contribution and their involvement in activities designed to share knowledge and coach others.  

Tuesday, May 26, 2020

Writing Experience Paragraphs For Resume

Writing Experience Paragraphs For ResumeIf you are searching for information on how to write experience paragraphs for resume, you are in the right place. There are many people who have no idea on how to do it and they are searching for an easy way to do so. Read on to learn more about it.No matter what field you are in, having some kind of writing experience is a plus. Many companies may not hire you because of your writing skills. In fact, writing experience can help you stand out among other applicants. It can show that you know what you are doing when it comes to words and that you can communicate effectively to others.You should start by writing down your experience in terms of writing and type of work. This may not be that difficult to do, but if you are still not sure about it, it would be best to take a class or read a book on the subject. These can give you a step-by-step guide on how to write experience paragraphs for resume.Next, try to break down the different sections in such a way that it makes sense to your readers. The paragraph you are going to use should give a clear understanding of your experiences. The goal is to make your resume a standout from the rest of the others that you have seen.Try to divide your paragraph into two parts. Your first paragraph will talk about your past accomplishments, while the second will talk about your future plans. This gives your reader more information on how you can use your experience and skills to better your situation.As for the second part of your paragraph, there are some examples that can help you. For example, the person who has experience in sales may want to write about his previous experience as well as his skills in making money. Another example is the person who has experience in accounting may want to talk about his expertise in this area as well as how he can help with the organization's needs. It is up to you what kind of ideas you will come up with, but do not be afraid to try them.When you a re done writing your paragraph, you should then do a practice run with your resume. Write down a few sample resumes and compare them to yours. This will make you get familiar with the process of writing and provide you with an idea of what you should be putting on your resume.It is always wise to follow the directions of the company before you submit your resume. If the one you have chosen is an employer referral service, it is best to use their guidelines when writing the summary and make sure to follow their rules. Good luck in writing experience paragraphs for resume.

Saturday, May 23, 2020

On the Job by Anita Bruzzese The Science Behind Getting What You Want at Work

On the Job by Anita Bruzzese The Science Behind Getting What You Want at Work When you were a kid, your mom probably asked you to say the magic word when requesting something. You quickly found out that saying please could get you what you wanted. But Tim Davis, a professional magician and communications expert, says there are actually seven magic words backed up by science that can help you persuade, influence and engage others. By knowing the right thing to say, youll be able to get your team to perform better and get others to make concessions when negotiating. He says its a technique he has taught to companies such as 3M and Burger King. Davis outlines the seven magic words in his book, Magic Words: Yes.He says its important to remember when youre negotiating, arguing or making a sales pitch, its important you get to yes as soon as possible. Saying yes at the beginning of an interaction eases tension, creates rapport and opens minds, he says. He explains that in every interaction, you are being judged in two phases. The first phase is highly emotional, illogical and often unfair. This is the phase that puts you into one of four buckets: good, bad, sexy, or boring. Boring is usually the default setting, because we cant possibly be interested in everybody, so the brain quickly categorizes people into the buckets. Thats why good and sexy move into phase two, while bad and boring get left behind, he explains. Further, a yes gives you your best chance of getting placed into the good bucket, he says. Since the first phase takes only seconds to complete, the kind of yes youll have to use is largely non-verbal. A smile, mirroring body language and tonality, etc., he explains. By finding something to agree upon with the other person, you can stop arguments from getting out of control. For example, offering a youre right can ease tensions and help keep the conversation going, he says. 2.But.Allen suggests using the word and instead of but. Thats because once you add but to a comment, it can erase your yes. Another strategy is to place the information you want someone to remember the most after you say but. He explains that while the word and links two ideas together, saying but draws a distinct line between them. What comes before a but is ignored and what comes after a but is enhanced. Its the word that I see misusedmostoften, he says. 3. Because.Toddlers often ask why so much that their parents may simply respond because just to stop the constant questioning. But this points to the brains need for a link between cause and effect. David explains that compelling reasons that may satisfy someone include want to, choose to, love to, and called to. This can be especially helpful to salespeople, David says, because people dont buy what you do, they buy why you do it. 4. A name.Simply saying someones name can be valuable in engaging the other person, and can be especially valuable when dealing withintroverts. Calling someone by name and inviting feedback can make them feel their input at work is important, and (read more here)

Tuesday, May 19, 2020

NYC Financial Capital Of The World

NYC Financial Capital Of The World While many people think that New York City is the financial capital of the world because it is the home of the New York Stock Exchange, there are many buildings in the city that have a tie to the financial world. “These buildings have a rich history tied to the Big Apple,” said Blair Nicole, spokesperson for Liberty Cruise NYC.  â€œAs you sail along New York Harbor with us, you’ll hear the exciting history of many of the great financial buildings of this city. If you are planning on coming to NYC, then here are some places that you will want to make sure to see in addition to the New York Stock Exchange. 60 Wall Street 60 Wall Street was built between 1987 and 1989 as the home of  J.P. Morgan. Kevin Roche of John Dinkeloo Associates combined several different styles including postmodern, Greek-revival, and neoclassical to empathize the height of this 745-foot-tall building. Deutsche Bank purchased the 1.6-million-square-foot building from J.P. Morgan for $610 million in 2001. Paramount Group bought the building in 2007 for $1.2 billion making it the largest purchase of Manhattan commercial real estate at that time. Deutsche Bank continues to use the entire building as their United States base of operations after selling the building, however, in May 2018, Deutsche Bank announced that they would be moving their United States headquarters by 2022. Museum of American Finance Another example of why this city is the financial capital of the world is that it is home to the Museum of American Finance. This museum is the only private museum in the United States dedicated to United States money. The first bank on this property was opened by Alexander Hamilton in 1784. The bank that is the oldest in the state of New York State and the second oldest in the United States remained in this location until 1997. The current colonial-revival building was constructed in 1929, and it is the third bank building to be constructed on this site. While it can be difficult to see, the colonial-style cupola consisting of a Corinthian temple and copper eagle.at the top of the building today, it is the only cupola found in Lower Manhattan. The cupola and other colonial-style elements of this building were designed by Benjamin Wistar Morris at the request of the Bank of New York to remind people of the banks long history. 20 Exchange Place When plans were laid by the City Bank-Farmers Trust to construct 20 Exchange Place, it was supposed to be the tallest building in the city. The original plans called for a pyramidal top, and the original 1930-design called for the building to cost more than $9.5 million dollars to construct. Unfortunately, the city and the rest of the United States became stuck in the Great Depression, so plans had to be scaled back. The building still held the distinction of being the tallest building in the city with a stone facade when it opened in 1932. Carved into the outside of this Art Deco-style building are coins from the 11 different countries where City Bank-Farmers Trust had locations in 1932. A bank was found in this building from 1932 until the mid-2000s when it was converted to upscale apartments. Anna Chapman who was one of the most famous Russian spies of modern times once called these apartments home until her arrest. While the 27 elevators in this building only go to the 26th floor, there are actually two floors above it that are only accessible by using the stairs. One houses mechanical equipment, but the other is used for housing. One Wall Street One of the very first buildings built at One Wall Street was the Manhattan Life Insurance Building which was the worlds tallest building from 1894 until 1899, This building, however, was not known as One Wall Street, because it had a Broadway address. This building was torn down to make way for the first building to be called One Wall Street was constructed in 1907, and it was known as the Chimney Building for its narrow 18-story design. American Exchange Irving Trust, purchased the chimney building along for $1,050,000 in 1929. At that time, it was the highest price ever paid per square foot in New York City. The Chimney Building was torn down, and the current building designed by Voorhees, Gmelin and Walker opened in its place in 1931. Workers added another 18 stories to the building between 1961 and 1965. In order to learn more about the history of these famous New York City financial buildings, take a sightseeing cruise with Liberty Cruise NYC.

Saturday, May 16, 2020

The Best Resume Writing Services

The Best Resume Writing ServicesLooking for the best resume writing services Chicago? The best of Chicago resume services will be able to meet your needs. It will give you what you need and it will help your resume look great in front of that employer.It is important to choose professional resume services. Not only will they be able to help you with your resume, but they will also be able to provide you with the knowledge you need. With the right knowledge, it will be easier for you to impress your future employer.It is important to have a professional resume. A good one will consist of all the important parts of a resume. A good resume will also have job experience on top of your qualifications. It is important to remember that a resume can help you get the right job you want as well as make it easier for you to get the job.What makes a professional resume professional? Professional resumes are made up of the following pieces of information:Your job history is something that should always be part of your resume. If your job history is not included, then the resume that you have written won't be as impressive.Skills should also be included as well. You don't want to skip on this one because it will hinder you from getting the job you want. Skills such as computer usage, customer service skills, and communication skills are all important.Experience is also important. It should match your resume and show what kind of person you are. Experience that is previous to the time that you are applying for the job is a must.Resume writing services Chicago are there to help you write your resume to meet your needs. With the right experience, skills, and experience that you have, it will be easier for you to be hired.

Wednesday, May 13, 2020

What would you do if you knew you couldnt fail

What would you do if you knew you couldnt fail A key question I ask my clients at the start of our work together is What would you do if you knew you couldnt fail? I get varied responses be my own boss, travel the world, run for office, make a difference. For each person, the dream is different but whats the same is underlying fear that its not possible.Hearing this from my clients, I thought one of the best ways I could help was to lead by example. It has always been my dream to sing on stage so recently I did one of the scariest things Ive ever done I put on a cabaret show off-Broadway in New York City!I themed the show, Believe in Your Dreams and sang popular jazz standards each focused on following your passion. I had an emcee and a comedian in the show who followed their dreams and had inspiring stories to tell. I also donated proceeds from the show to an inspiring charity.I cant tell you how great it felt to experience my dream coming true. Click here to see a clip from the show. The audience really enjoyed it too. Many l eft saying they were inspired to go after their dreams as a result. Even the owner of the cabaret venue told me I had what it takes to make it big.Now I dont just tell my clients they can do it, I show them and tell them how to make it happen:Do it for yourself first. I never told anyone I wanted to sing but deep down I knew it was within me. And when I found out that a friend was a singing coach, I approached her to to set up lessons. Kim Engler (kimberly.engler@gmail.com) who also produced my show, helped me find my voice and have confidence in my ability to sing. She knew just what to say at just the right moment to help me reach each note. She also got me to take my dream seriously. Enjoy the process. I took a year and a half of singing lessons before deciding to perform on stage. I had to learn new ways to breathe and to position myself in order to fully utilize my entire body as an instrument. Taking my time allowed me to savor the experience and really see the progress I was making over time. Get support from people who believe in you. My clients, friends and family all attended my show some travelling across the country and others travelling across the globe. Those who couldnt attend sent well wishes. It was wonderful to feel so much support. At the show, it was great to know the audience was rooting for my success.Having had so much fun, Im already planning my next show for the fall. I want to continue inspiring people to live their dreams by living my own. Eleanor Roosevelt put it well when she said, The future belongs to those who believe in the beauty of their dreams.Id love to hear about your dreams. What would you do if you knew you couldnt fail? Have you done something that scares you only to realize you loved every minute of it? Share your comments and lets help each other believe in our dreams!

Friday, May 8, 2020

Great Customer Service Is In The Detail

Great Customer Service Is In The Detail The importance of great customer service can’t be stressed enough in today’s economy. It’s what business success is built on and the very thing that can see your business fall from under you. That’s the way the ever-more-connected world works right now. It’s how you show off your company values, put your customers first, make their experience a thousand times better, keep clients loyal, enjoy repeat business, reduce issues and how you can stand out from the crowd. That’s why we’ve been speaking to business experts and customer service agencies, and pulled together their top tips for delivering excellent customer service in today’s economy. The Sooner The Better We live in a microwavable society, one where pop-di-ping meals are cooked in a matter of minutes, Netflix delivers films to your sitting room in a matter of seconds and Amazon felt the need to develop a buy-with-one-click button, all of which proves have little patience we consumers have. With that in mind, One of the biggest factors in good customer service is speed. If it’s an email response, twelve hours should be the average. If it’s social media, you should have an automated response that lets people know their question has been received and you will reply as soon as you can. Know Your Customers The secret to great customer service is knowing all there is to know about your customers wants and needs. This is because consumers loved personalised experiences. Think about when you were a student and went on a night out you always went to the bar where the bouncer knew you. It felt good. The same applies here. Remember your clients names and your previous conversations, and make them feel special. Like Dale Carnegie said, the greatest word in any language is a person’s name. The Details Are Everything The more detailed you can be with your customer service, the better it will be for business. Period. On the serious end of the scale, something like using an orthopedic medical transcription will ensure you are better able to track critical patient data, whereas something simple like remembering your client’s favorite color and using this to wrap their purchase in will let them know how much you care about them. These are the little details that mean something to them, the little details that will prevent your business from making mistakes and the little details that will help your business run so smoothly. Always Own Your Mistakes Reputation is the most valuable currency today, so not taking responsibility for any mistakes, accidents or human errors is a surefire way of seeing your business start to feel the pinch. People want and need better transparency, something your customer service strategies needs to incorporate. Passing the buck and not owning a mistake is something that has become increasingly easy to do in the gig economy. We can blame automated processes and point the finger at freelancers. But doing this will only reflect badly on you. Trust us on that.